Privacy Policy

Last Updated: 13.02.2025

1. Introduction and Scope

This Privacy Policy outlines how Covetrus, Inc.'s German subsidiary ("we," "us," or "our") collects, processes, and protects your personal data when you visit our website. It applies specifically to the use of cookies and related technologies in compliance with the General Data Protection Regulation (GDPR) and German data protection laws.

This policy ensures transparency regarding the types of data we collect, the purposes for which we process it, and your rights as a data subject. By using our website, you consent to the practices described herein.

2. Data Controller Information

The data controller responsible for the processing of your personal data on this website is:

Covetrus DE GmbH
Address: Berliner Allee 65, D-64295 Darmstadt
Email: info@covetrus.de
Phone: +4961513975452

If you have any questions or concerns regarding the processing of your personal data, you may contact our Data Protection Officer (DPO) at:
Data Protection Officer
Email: privacy@covetrus.com

3. Types of Data Collected

When you visit our website, we collect data primarily through the use of cookies. The types of data collected include:

1. 1. Functional Cookies: These cookies are essential for the proper functioning of the website and include:
   • Dynamicweb Ecom Car SavedForLater: Stores items saved for later in the shopping cart.
   • LogineLoginAutoLogin: Facilitates automatic login for returning users.
   • LogineLoginchk: Verifies login credentials.
   • LogineLoginPassword: Stores user passwords.
   • LogineLoginPasswordCrypt: Encrypts and stores user passwords.
   • LogineLoginUser: Identifies the logged-in user.
   • Login selectedArea: Saves the user’s selected area.
   • Login selectedLanguage: Saves the user’s preferred language.
   1. Statistical Cookies: These cookies collect anonymous data to help us understand how visitors interact with our website. They include:
   • SessionVisitor: Tracks visitor sessions.
   • VisitorDynamics: Analyzes visitor behavior.
   • VisitorSessionID: Identifies unique visitor sessions.

No sensitive personal data is collected through these cookies. All data collected is pseudonymized or anonymized where possible.

4. Purpose and Legal Basis for Data Processing

We process your personal data collected through cookies for the following purposes:

1. 1. Functional Cookies:
   • To ensure the proper functioning of our website, including enabling essential features like user login, language preferences, and shopping cart functionality.
   • Legal Basis: Legitimate interest under Article 6(1)(f) GDPR, as these cookies are necessary for the operation of our website.
   1. Statistical Cookies:
   • To analyze website usage and improve user experience by understanding visitor behavior and preferences.
   • Legal Basis: Consent under Article 6(1)(a) GDPR, as these cookies are not strictly necessary and require your explicit approval.

We do not use the data collected through cookies for profiling or automated decision-making.

5. Cookie Usage

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us provide essential website functionality and analyze user behavior. Below, we categorize and describe the cookies used on our website:

1. 1. Functional Cookies
      These cookies are essential for the proper functioning of the website. They enable core features such as user login and language preferences.
   • Dynamicweb Ecom Car SavedForLater: Stores items saved for later in the shopping cart.
   • LogineLoginAutoLogin: Facilitates automatic login for returning users.
   • LogineLoginchk: Verifies login credentials.
   • LogineLoginPassword: Stores user passwords.
   • LogineLoginPasswordCrypt: Encrypts and stores user passwords.
   • LogineLoginUser: Identifies the logged-in user.
   • Login selectedArea: Saves the user’s selected area.
   • Login selectedLanguage: Saves the user’s preferred language.
   1. Statistical Cookies
      These cookies collect anonymous data to help us understand how visitors interact with our website.
   • SessionVisitor: Tracks visitor sessions.
   • VisitorDynamics: Analyzes visitor behavior.
   • VisitorSessionID: Identifies unique visitor sessions.

Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling functional cookies may affect the usability of certain features on our website. For statistical cookies, you can withdraw your consent at any time by adjusting your cookie preferences in the cookie banner or settings.

6. Data Retention

We retain personal data collected through cookies for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. The retention periods for cookies are as follows:

1. 1. Functional Cookies:
      These cookies are retained for the duration of your session or until you clear your browser cache.
   • Example: Dynamicweb Ecom Car SavedForLater is retained until the shopping cart is cleared.
   1. Statistical Cookies:
      These cookies are retained for a predefined period to analyze user behavior and improve website functionality.
   • Example: VisitorSessionID is retained for the duration of the session.

You can manage or delete cookies at any time through your browser settings, which may impact the retention period.

7. Data Subject Rights

As a data subject, you have the following rights under the GDPR:

1. 1. Right of Access: Request access to your personal data and obtain information about how it is processed.
   2. Right to Rectification: Request the correction of inaccurate or incomplete personal data.
   3. Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data, subject to certain conditions.
   4. Right to Restriction of Processing: Request that we limit the processing of your personal data under specific circumstances.
   5. Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another controller.
   6. Right to Object: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
   7. Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
   8. Right to Lodge a Complaint: Lodge a complaint with a supervisory authority, such as the Federal Commissioner for Data Protection and Freedom of Information (BfDI) in Germany.

To exercise your rights, please contact us using the details provided in the "Contact Information" section.

8. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, loss, destruction, or alteration. These measures include:

• • Encryption: Data transmitted through our website is encrypted using secure protocols.
  • Access Controls: Access to personal data is restricted to authorized personnel only.
  • Regular Audits: We regularly review our data security practices to ensure compliance with GDPR and German data protection laws.
  • Cookie Management: Cookies are securely stored and managed to prevent unauthorized access or misuse.

9. International Data Transfers

As part of a global organization, we may transfer your personal data to Covetrus entities or third-party service providers located outside the European Economic Area (EEA). When such transfers occur, we ensure that appropriate safeguards are in place to protect your data, as required by GDPR. These safeguards include:

• • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy Decisions for countries deemed to provide adequate data protection.
  • Binding Corporate Rules (BCRs) for intra-group data transfers.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our data processing practices, or the functionality of our website. Any updates will be published on this page, and where required by law, we will notify you of significant changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Covetrus DE GmbH
Email: privacy@covetrus.com